The performance of your organization is reflected in the quality of your workplace conversations.
If managers are not having effective conversations with their team - offering feedback, giving room for mistakes and coaching - the entire organization struggles. Poor communication = Poor organizational performance.
Terri-Ann’s leadership provided my team with thoughtful and tactical feedback that can help their business grow. She is authentic and asks great questions to get you thinking how to approach and reach your own personal and professional goals.
- Shannon Manuel, RBC
Terri-Ann totally delivered on her promise! She is an inspirational leader who is empowering other leaders with the right skills through her passion and expertise.
- Christine Eruokwu, PRUDE Inc
Terri-Ann is a rock star presenter and organizer. I've become mesmerized by her no-nonsense and upbeat approach to training leaders so that they can fulfill their roles and move their teams to greater success.
- Tony Thayer, Executive
Giving managers the ability to have true coaching conversations will offer immediate shifts in their leadership behaviours and thus, your organizations performance.
Build Capacity in Teams
Sharpen Communication Skills
Increased Collaboration
Improved Team Engagement
Increased Creative Thinking
Studies show that for employees to grow, stay engaged and productive they require frequent, focused and feedback orientated conversations with leaders who guide vs tell (the coach approach). But conversations with varying personalities can be difficult and complex for the best of us.
50% of managers cited difficult conversations as the biggest challenge they face in their roles
Source: The Learning Habits of Leaders and Managers
Are you ready to equip your leaders with the Coaching Skills required for better results?
2x full days or 4x half days
Navigational Conversations is a Leadership Development program focused on Coaching Skills for senior and emerging leaders, supervisors and managers passionately committed to:
Unlocking human potential
Enabling self-starting teams
Building and empowering high performers
Focusing on high-value high-return activities
Creating a high performance culture
DAY 1
Coaching Mindset and Coaching Principles
The Five Functions of Navigational Leadership
The Six Guiding Principles of Navigational Leadership
The learning objectives for day one will be for leaders to learn the coaching mindset and The Navigational Leadership principles that turn workplace conversations into coaching conversations. Deciding who to coach and shifting to the coaching mindset will also be covered.
DAY 2
The Art of the Question and Deepening the Coaching Conversation Model
The Art of the Question Part 2
The Navigational Leadership Model in Depth
The Art of Telling
Integrating Feedback into the Coaching Conversation Model
The learning objectives for day two will be for leaders to continue advancing the art of the question and deepening the coaching conversation model. Mastering the art of telling, including feedback conversations, providing positive feedback, corrective feedback, and providing perspective, and knowing how to share wisdom wisely will also be covered. Participants will be immersed in the coaching experience and will be provided tools to use immediately after the workshop.
